Welcome to Tectum Gear Goods. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website, placing an order, or engaging with our services, you agree to comply with these terms. If you disagree with any part of these Terms, please discontinue use of our website and services.
Use of Our Website
Our website is provided for general information, product viewing, and business communication. You agree to use this website responsibly and only for lawful purposes. You must not use the site in any way that could damage, disable, or impair its functionality, or interfere with other users’ access. Any misuse, hacking attempts, or fraudulent activities are strictly prohibited.
Products and Orders
We specialize in leather goods, protective gear, uniform accessories, and related products. We strive to ensure all product details, images, and specifications are accurate; however, minor variations may occur due to material differences, craftsmanship, or display settings. We reserve the right to limit quantities, decline orders, or cancel transactions where necessary, including suspected fraud, incorrect pricing, or supply limitations.
Pricing and Payments
All prices are listed in the applicable currency and may change without prior notice. Payments must be completed and confirmed before order processing or production begins. For bulk or export orders, partial or full advance payment may be required. Failure to complete payment may result in order cancellation.
Production and Custom Orders
Some of our goods may be made-to-order or customized. Custom orders require clear specifications from the client and may involve longer production timelines. Once production has started, such orders may not be canceled or refunded except in cases of proven defects.
Shipping and Delivery
We ship locally and internationally. Delivery times are estimates and depend on location, customs processes, and logistics providers. We are not responsible for delays caused by customs clearance, transportation disruptions, or incorrect delivery information provided by the customer. Any duties, taxes, or import charges are the buyer’s responsibility unless agreed otherwise.
Returns and Exchanges
Returns may be accepted for defective or incorrect items reported within a reasonable timeframe. Returned products must be unused and in original condition. Custom-made, bulk, or export orders are generally non-returnable unless there is a verified quality issue.
Quality Assurance
We take pride in quality craftsmanship and durable materials. However, natural leather may have slight texture or color variations, which are not considered defects but part of the material’s character.
Intellectual Property
All website content, including logos, product images, descriptions, and designs, are our intellectual property or used with permission. You may not reproduce, distribute, or use any content for commercial purposes without prior written approval.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages resulting from the use of our products or website. Our maximum liability, where applicable, shall not exceed the purchase price of the product in question.
User Submissions
Any feedback, suggestions, or messages you send to us may be used to improve our services unless you request confidentiality. You agree not to submit unlawful, harmful, or misleading content.
Privacy
Your personal information is handled with care and used only for business, communication, and order fulfillment purposes. Please review our Privacy Policy for full details on how we collect and protect your data.
Changes to Terms
We may update these Terms from time to time to reflect business, legal, or operational changes. Updates become effective once posted on the website. Continued use of our services means you accept the revised Terms.
Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be resolved under Nigerian law and jurisdiction.
Contact Information
For questions or concerns about these Terms and Conditions, you may contact us at:
Email: leather@tectumgeargoods.com